VEX provides the most complete support tools.

Operator's Knowledge

Benefit from our 7 years expertise as an operator, backed by our extensive guides covering operational, troubleshooting, and marketing insights empowering your business for success.

Support Partner

VEX provide an array of resources from guides, spare part shop, knowledge base to video training, ensuring your team is well-equipped for success.

Hotline

Rest easy with an hotline, our support team and our hardware warranty assistance. We’ve got your back along the way

Video Guides

Have access to a dozen of videos to learn how to troubleshoot, operate and optimize your attractions.

Marketing and Analytics

Self-Registration & Data Collection

The self-registration process lets your guests register an account in a few seconds. This gives them an improved and personalized experience. With customer registration, you gain access to email addresses, names, ages, and locations, providing a rich dataset to fuel targeted and data-driven email campaigns that boost engagement and growth.

Marketing Engine

From personalized birthday greetings to reengagement emails and dynamic leaderboard updates, our automated system is finely tuned to enhance replayability and drive customer retention. The engine streamlines online presence by automatically prompting social media reviews.

Powerful Analytics

Thanks to the data shared by your customers, you can learn more about the ins and outs of your VR activity at your center. Which game is the crowd’s favorite? When are guests coming in? How old are they? These are all questions that can be answered by our custom analytics package

A Full Customer Experience

Replayability Boosted

Effortless Promotion

Create Your own League

Leaderboards Included

Automation

Our esports tournaments and leaderboard promotion are completely automated, spanning from TV advertising to social media sharing and seamless website iframe integration. Our marketing system reaches out to top players who have been defeated to entice their return. We handle contest organization, winner communication, and prize delivery, leaving you the winner’s joy!

Engage Customers

Deepen customer involvement with our player app, offering easy
registration, stat tracking, and esports updates directly from their pockets!

Contest with Prizes

VEX esports system provides global contests with rewarding prizes, driving repeat play and boosting revenue.
Centers can also create local competitions, using the sponsorship system for prizes and building a vibrant gaming community